We offer delivery for all products available on our website, subject to shipping eligibility and destination restrictions.

We ship worldwide, except for:

• Certain regions in Asia

• Remote or hard-to-reach areas

If you are unsure whether we ship to your location, please contact our customer support team before placing an order.

All orders are processed within 1–2 business days after successful payment confirmation.

Please note:

• Orders placed on weekends or public holidays will be processed on the next business day.

• Processing time does not include shipping time.

Standard Shipping (DHL or FedEx)

• Delivery Time: 10–15 business days after shipment

• Shipping Fee: $12.95

Free Shipping (EMS)

• Delivery Time: 15–25 business days after shipment

• Shipping Fee: Free for orders over $50

• Orders under $50 are not eligible for free shipping

Delivery times may vary depending on destination, customs clearance, and local carrier conditions.

Free shipping is available for:

• Orders with a total value above $50

• Shipping method: EMS

The free shipping option will be automatically applied at checkout when eligible.

We support secure online payments through:

• Visa

• MasterCard

• JCB

• PayPal

All transactions are encrypted to ensure your payment information is protected.

Once your order has been shipped:

• You will receive a shipping confirmation email

• A tracking number will be provided so you can monitor your delivery status

Please allow some time for tracking information to become active. 

While we aim to meet estimated delivery times, delays may occur due to:

• Customs inspections

• Weather conditions

• Carrier delays

• Remote delivery locations

We appreciate your understanding in such cases. 

If you have any questions regarding delivery, shipping fees, or order status, please contact us:

• Store Name: [Store Name]

• Company Address: [Company Address]

• Customer Service Email: [Customer Service Email]

Our support team aims to respond within 24–48 business hours.